A claim rejection means the claim was not accepted for processing due to errors, missing information, or policy-related issues.

Common reasons include:

• Incomplete or incorrect information

• Policy not active at the time of service

• Missing documents

• Services not covered under the policy

• Incorrect billing or coding errors

No. A rejected claim is not processed due to errors and can usually be corrected and resubmitted. A denied claim is processed but not approved due to policy limitations.

Yes. Once the errors are corrected and required documents are provided, the claim can be resubmitted.

The rejection reason is typically mentioned in the claim status notification, explanation of benefits (EOB), or rejection report.

Documents may include:

• Completed claim form

• Valid policy details

• Medical reports or invoices

• Prescriptions or discharge summaries (if applicable)

The resubmission timeframe depends on the policy terms. Please check your policy guidelines or contact customer support.

No, a rejected claim does not impact future claims if corrected and submitted properly.

You can contact the customer support team, claims department, or your insurance representative for assistance.

• Double-check all information before submission

• Ensure the policy is active

• Submit complete and accurate documents

• Follow claim submission guidelines carefully